Accueil >Terms and conditions | Street Shoes Addict
These general conditions of sale are concluded between,
21 Avenue Paul Santy
69008 Lyon France
Registered at the RCS Lyon under the number 811 755 107, with a Share Capital of 5,000 euro and whose intercommunity VAT number is FR17811755107.
And on the other hand
Internet users who wish to make a purchase on the site '' Streetshoesaddict '' visible at: http://www.streetshoesaddict.com
Hereinafter referred to as '' the customer ''.
These conditions govern the sale of any product presented on the website '' Streetshoesaddict '' by the company MK DISTRIBUTION.
The parties agree that their relations will be exclusively governed by this contract, to the exclusion of any other condition.
Articles are offered for sale only to non-commercial individuals. They are concluded intuitu personae and can not therefore be the subject of any assignment of any kind.
Any order duly validated on the site http://www.streetshoesaddict.com implies full and unreserved acceptance of these general conditions of sale and, possibly, the specific conditions or specific to one or more products or orders.
By default, invoices are transmitted to the e-mail address specified by the customer when they are registered.
Failure to comply with the procedures set out below, no claim of the buyer will be accepted.
Article 1: Application Fields and Modification of the General Conditions of Sale
These general conditions of sale apply to all orders placed on the website http://www.streetshoesaddict.com.
Streetshoesaddict.com reserves the right to adapt or modify at any time these terms and conditions of sale. In case of modification, it will be applied to each order the general conditions of sale in force on the day of the order.
Article 2: Acceptance of conditions
The customer acknowledges having read, at the time of placing the order, these terms and conditions of sale and expressly accept them without reservation. These general conditions of sale govern the contractual relationship between Streetshoesaddict.com and his client, both parties accepting them without reservation.
Article 3: Rates
The selling prices of products online on the website Streetshoesaddict.com are indicated in euros and are those in effect at the time of registration of the order form by the customer. They do not include the shipping costs, invoiced in addition to the price of the products purchased according to the amount of the order. The shipping costs will be indicated before the registration of the order by the customer. Prices are quoted inclusive of VAT. Any change in the applicable VAT rate will automatically be reflected in the price of products sold by Streetshoesaddict.com.
Streetshoesaddict.com reserves the right to change prices at any time but agrees to apply the rates in effect that were indicated at the time of the bank validation of your order. Streetshoesaddict.com guarantees the validity of prices during the current day from 0 to 24h. Streetshoesaddict.com is entitled to request any additional information (proof of identity, proof of address ...) for any purchase over 100 euros.
Article 4: Products
Article 4.1: Description
Streetshoesaddict.com makes every effort to ensure that photographic images faithfully represent the products offered for sale. Each product is also accompanied by a precise description allowing to know the main characteristics. If errors or omissions may have occurred in this presentation, the liability of Streetshoesaddict.com could not be engaged. However, and only in the event of a manifest error between the characteristics of the product and its representation, concerning its essential elements, the customer will be entitled to return it for Streetshoesaddict.com to exchange, or refund the (s) product (s). The majority of products offered by Streetshoesaddict.com to its customers is immediately available. However, all products marketed by Streetshoesaddict.com may or may not be sold online.
Article 4.2: Availability
Our product offers and prices are valid as long as they are visible on the site, while stocks last. As soon as the order is validated, we check the availability of the ordered product (s) within 2 to 3 days. In case of unavailability, we commit ourselves within 30 days from the validation of the order to refund the customer of the missing products. In case of out of stock, we will ship the rest of the order later.
Article 5: Order Processing
Orders are processed within 48 hours after validation of it, except in case of force majeure. All announced deadlines are calculated in working days.
Article 6: Deliveries
Article 6.1: General Rules
The products will be shipped to the address indicated by the customer on the order form. Streetshoesaddict.com reserves the right to split deliveries; if necessary, your order will be shipped in several installments at no additional cost.
Article 6.2: Delivery Area
The products purchased on Streetshoesaddict.com are delivered in metropolitan France, Corsica, Monaco, DOM-TOM but also in the member countries of the European Union. We also deliver Asia and Switzerland. For reasons of tracking the parcels, we do not make sending to the remaining post and do not deliver in hotels, campsites, military bases or other local armies or postal boxes. For other countries, consult us. The port varies according to the destination country.
Article 6.3: Delivery costs
The participation in shipping costs is calculated based on the weight of your package and the rates we negotiate for you with the Post and FedEx, for shipments in France (Corsica, Monaco and DOM-TOM including). In order to know the amount of shipping costs you must identify yourself or register on the site; When summarizing your order and before confirming the payment, the shipping costs will be communicated to you. In the case of a return of your parcel or incomplete address (ex: lack residence, bat, company ...) the expenses related to the forwarding of the parcel will be charged to the customer.
Streetshoesaddict.com also offers a delivery point relay, in this case MONDIAL RELAY.
Article 6.4: Delivery time
The indicated deadlines are approximate delays and correspond to the delays of treatment, preparation and routing of your order.
Delivery type: At home Delivery time: 2-3 business days Price: From € 6.99
Mondial Relay Carrier:
Delivery type: In point relay nearby Delivery time: 3 to 5 working days Price: From € 3.99
Any fact qualified force majeure within the meaning of the law and the French jurisprudence leading to an exceeding of the delivery period exonerates Streetshoesaddict.com from any liability.
Mondial Relay Carrier: http://www.mondialrelay.fr/suivi-de-colis/
The number of your parcel is sent to you by email as soon as it leaves. In the event of delivery delay in relation to the original date, the customer must notify Streetshoesaddict.com in writing to allow Streetshoesaddict.com to initiate a re-routing process. In the event that the ordered product would not be found after investigation and unavailable in stocks, the provisions referred to in article 4.2 will be applied. In the inventory period, delivery times may be subject to change. During such periods, the deadlines will be specified on our online store. In the absence of delivery at the end of this period, the Customer will be able to cancel the order. The sums paid by the Customer will be returned to him without delay, to the exclusion of any other compensation.
Article 6.5: Characteristics of delivery by post
The Customer is delivered to his home by his postman and signs a distribution slip acknowledgment of receipt. In case of absence, the Customer or the recipient of the product ordered receives a notice of passage of his postman, allowing him to withdraw the products ordered at the nearest post office for a period of fifteen days. The Customer is obliged to check, in the presence of the Postman or the deliveryman, the condition of the packaging of the goods and its contents upon delivery. In the event that the customer has any doubt of any nature whatsoever about the condition or the contents of his parcel, he is obliged:
▪ to apply the Colissimo procedure (in particular to report the damages due, all claims and reserves) and to reject the goods by immediately issuing a statement of anomaly to the Post Office employee (finding 170).
▪ Report these incidents to Streetshoesaddict.com
Article 6.6: Delivery characteristics by Chronopost
The Customer is delivered to his home by the delivery person of the company Chronopost and electronically signs an acknowledgment of receipt. In case of absence, the Customer or the recipient of the ordered product receives a notice of passage that allows him to contact the carrier to arrange another delivery day. The Customer is required to check in the presence of the driver the condition of the package and the number of packages delivered In case of doubt, it is required to refuse the package and report these incidents to Streetshoesaddict.com.
Article 7: Availability of products
Our product offers and prices are valid as long as they are visible on the site, while stocks last. Upon receipt of your order, we check the availability of the (or) product (s) ordered (s). In case of unavailability, we commit ourselves within 30 days from the validation of the order to refund the product in the form of credit or refund on the account of the credit card that was used during your purchase. We ship the rest of your order. The date of validation of the order corresponds to the date of the order in case of payment by credit card online.
Article 8: Order tracking
Once the means of payment chosen and validated, an order number is assigned to you. Your order is saved. At any time, you can view the status of your order directly from your customer account by entering your username and password.
Article 9: Right of withdrawal
You have a period of 14 calendar days from the date of receipt of your order to use your right of withdrawal without any justification.
Article 10: Return procedure
You have a period of 14 calendar days from receipt of your order to prevent Streetshoesaddict.com from your wish to retract and return the product to us. Beyond this period, no request for withdrawal will be accepted regardless of the reason. The Customer then has 14 days to return the item (s). If the return is made beyond this period, Streetshoesaddict.com will be able to refuse the parcel, and thus to send it back to its sender.
Return address :
HOMEBOX MK DISTRIBUTION
21 Rue Emile Zola
The shipping costs will be borne by Streetshoesaddict.com in case of error in the content of products delivered from us, for a maximum amount of 8.99 € TTC.
No sending in cash on delivery will be accepted for any reason. In case of partial return of some of the products ordered, the initial delivery costs will not be refunded because the amount of our shipping costs is fixed and not does not depend on the number of products ordered. This right can only be accepted for products in their original state (packaging + label) with a copy of the purchase invoice. Items returned, damaged, damaged or soiled by the Customer are not included. In the event of a return of an item damaged, damaged or soiled by the Customer, the cost of returning the item will be billed to the Customer. If the Customer does not claim the item damaged, damaged or soiled by the Customer within 30 days of receipt of this item, the item (s) received will be destroyed.
We promise to make a refund to the account of the credit card that was used during your purchase, corresponding to the price of the product (s) excluding postage, within a maximum of 30 days after receipt of the products by us . However, we may defer the refund until we have received the goods or until you have provided proof of shipment of the goods, whichever is the earlier.
Article 11: Retention of title clause
The products remain the property of Streetshoesaddict.com until full receipt of the order by Streetshoesaddict.com. However, upon receipt of the order by the customer, the risks of the goods delivered are transferred to the Customer.
Article 12: Default of payment
Streetshoesaddict.com reserves the right to refuse to make a delivery or to honor an order from a Customer with whom a payment dispute is being administered. Streetshoesaddict.com reserves the right to refuse an order if the information provided by the Customer does not seem unreliable. The order and payment will be canceled without Streetshoesaddict.com having to justify.
Article 13: Secure Payment - Fraud Control
The secure payment service of Streetshoesaddict.com is provided by the bank LCL. The details of your credit card are encrypted using SSL and never pass unencrypted over the network. No staff member of Streetshoesaddict.com has access to these details. They will therefore be requested during each transaction on our site. Streetshoesaddict.com controls all the orders that are registered on its site in order to protect itself from the fraudsters. As part of these procedures, our services will be able to ask you all the necessary parts to unlock your order (proof of address, debit to your name ...).
Article 14: Cancellation of order
Article 14.1: Cancellation of order for refusal to send proof at check of the order (Control Streetshoesaddict.com)
If the Customer refuses to send proof of his identity during an order check (identity card + canceled check or RIB or RIP), and following this refusal the Customer wishes to cancel his order and be reimbursed for his purchase. The refund of the purchase will be made on the basis of the total TTC of the order.
Article 14.2: Cancellation of order for personal reasons
If the Customer wishes to cancel the order, and requests a refund, regardless of the reason, unless the cancellation is due to unavailability of the product from Streetshoesaddict.com
Article 14.3: IT Provisions and Freedoms
At any time, you have a right to access, modify, rectify and delete data concerning you (art 34 of the law "'Informatique et Libertés'' of 6 January 1978).
Article 15: Legal Warranty
Streetshoesaddict.com is held by the defects of conformity of the good to the contract under the conditions of the article L 211-4 and following of the code of the consumption and the hidden defects of the thing sold under the conditions envisaged in articles 1641 and following of the code civil.
The customer acting as a legal guarantee of conformity:
- has a period of two years from delivery of the property to act;
- can choose between the repair or the replacement of the good, subject to the conditions of cost envisaged by the article L 211-9 of the code of the consumption
- is exempted from providing proof of the lack of conformity of the property during the six months following the delivery of the property.
This period is extended to twenty-four months from March 18, 2016, except for second-hand goods. The legal guarantee of conformity applies regardless of the commercial guarantee that may be granted. The customer can decide to implement the guarantee against hidden defects of the thing sold within the meaning of Article 1641 of the Civil Code and that in this case, he can choose between the resolution of the sale or a reduction in the selling price in accordance with Article 1644 of the Civil Code.
Article 16: Applicable Law and Jurisdiction
These General Conditions of Sale are subject to French law. In the event of a dispute, an amicable solution will be sought in priority to any legal action. If an amicable solution is not found, the dispute over the interpretation, the execution or the validity of these General Conditions of Sale, will fall under the exclusive jurisdiction of the French courts.